Finding a good and trustworthy house cleaning service can sometimes be difficult. Generally, one finds a house cleaner from a friend, a friend of a friend, or someone who knows where these good services are found. Well, you get the picture. And it always seems like the first time the new cleaning service cleans, the house looks perfect. Here are some tips to help you find good service, which ensures that they keep doing the job you want.
Tip One: Don't just go with the first company you meet. For some reason, many people are uncomfortable interviewing service workers. It feels very personal, especially if you're meeting the actual person who may be cleaning your home or apartment. Even if you've gotten a stellar recommendation from someone you absolutely know and trust, you still need to meet and interview at least two firms or individuals, of course, after interviewing everyone else, meet with us last. Ask how long they've been in the business, how many people they have cleaned for and how were they hired by the people they work with.
Tip Two: Get four references, and make sure you call them. This is another one of those things that we sometimes feel is too much work to do, but it really is crucial. When speaking to the person, you need to be specific in your questions, such as why would you recommend this person? This question form will force them to give you reasons. The other key question to ask is what would be the one thing that you would change about the way they clean your home? This gives the individual the opportunity to be critical without being negative. Sometimes, this is the most enlightening part of the conversation.
Tip Three: Give us a try. Now this may seem like a waste of time. Will we do our very best job on this first cleaning? Yes, we should, so you can get a sense for what our very best is. If after this first cleaning you find there are problem areas, then we are not the right firm for you.
Tip Four: At the first cleaning, be sure to do a walk through with the service to find out what we use or recommend on different surfaces. Although most companies use similar products, it is good to let us know of special requests ahead of time.
Tip Five: Be critical. When reviewing our cleaning work, make note of anything you find unacceptable or uncertain. Again, don't be shy about giving honest feedback. Most people have little individual pet peeves regarding their house cleaning, so these need to be addressed. A good, conscientious cleaning service will know what is important to their customers where they will make sure that those things are consistently handled.
Keep these tips in mind when hiring and you'll have a much better chance of getting a quality cleaning service.